Guernsey's airline to improve punctuality

Staff at Aurigny have made adjustments to the winter timetable based on past flight data to improve punctuality and minimise delays.

The initiative means that Aurigny is emailing customers who have booked flights to inform them of any changes.

The airline says in many cases these are very small alterations, of five minutes, but in some cases they are greater, with flight departure times varying by an hour, or an hour and forty minutes.

Staff at Aurigny have been analysing block times - the total time taken for a flight from gate to gate - as well as taxiing data to alter the schedule to better represent that on the winter timetable.

Dave Cox heads up Ground Ops at the airline:

“We are always striving to improve the service we offer. Using data from previous flights helps us build a more accurate picture of how long every flight should take, from gate to gate.

By making these adjustments to our flight times for the winter schedule, we will be able to get more people to their destination on time.”

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