The reluctant business owner - Jeralie Pallot on buying Rowland's, selling it, and everything in-between.
Great At Business
Friday, 22 May 2026 - 42 minutes
Jeralie Pallot didn't set out to own a business. Born in New Zealand, she managed five travel agency branches before she was 20, won a first-class BA trip for hitting a million dollars in bookings - then was too busy to take it. She built a career across Sydney, Auckland and Jersey before spending 16 years growing Rowland's Recruitment from the inside before finally buying it.
Her husband asked her one question that changed everything: what percentage of your energy goes on getting permission to do things?
Luke Smith sits down with Jeralie Pallot, former owner and now, Non-Exec Director of Rowland's Recruitment and Director at Ocerli, in this episode of #GreatAtBusiness.
Listen to this for advice and insights on:
- How the window and mirror analogy kept Jeralie accountable everyday
- The moment she fired her biggest client and why the whole business grew as a result
- What "knowing your numbers" actually means, beyond what's in the bank
- Why selling a business to someone you trust is still harder than you think
- Why she'd tell her younger self to go into business sooner
