Many islanders won't get their 2018 tax assessments until Christmas.
They are usually completed by the end of October, but the Comptroller of Taxes says setting up a new computer system and moving taxpayers records over is taking up a lot of time.
“As forewarned over the last year, we are running behind on processing tax returns because of the recent move to our new system. As we process each tax return, we are undertaking additional vital tasks to make sure that the new system holds as much information as possible about individual taxpayers. This is good for islanders in the long run, because it will improve the services they can access from Revenue Jersey.” - Richard Summersgill
The new system will mean that next year's returns can be completed online.
“We’re sorry that our services will be disrupted over the next few months. We understand that the delays are frustrating, but the new system will
bring a positive benefit for the future: allowing islanders to file online from next year. Most customers who choose that option will receive their tax assessments within minutes."
We're being asked to help reduce delays by not repeating requests and enquires to the Help Desk.
Anyone who has not received their tax assessment yet, but is worried about a change in their circumstances that they think may have a significant impact on their tax liability or ITIS rate, can ask for their ITIS rate to be recalculated using the online request form.
Islanders can check which returns are currently being processed by visiting gov.je/revenuejersey.