No Gas In Jersey After Outage At Plant

Saturday, 7 October 2023 08:53

There is an island-wide gas outage in Jersey following a power outage at the plant, leaving many without a cooker or hot water.

Island Energy are aware and working on the issue but services will not be back this weekend.

Island Energy say it's because of a loss of power at the plant.

"We have isolated the issue and as part of our standard procedures we have temporarily closed the gas network to residential and commercial customers.

We want to reassure customers that this is a standard process following a loss of power, and we are working to bring supply back in a staged and controlled manner"

The company says it's posting regular updates on its social media.

"At this stage we do not know how long it will take to return supply to all customers.

We apologise for the inconvenience and ask for your patience as we deal with this issue.

Customers with cylinders or bulk tanks are not affected."

Customers have been asked to switch off their gas appliances, while engineers begin checks on properties.

UPDATE

Island Energy has confirmed the gas supply will not be reinstalled this weekend.

“We understand that this is a massive disruption to customers, however, re-instating of any gas supply must be done in a staged manner and we must ensure the reinstatement of services process is strictly followed.

Our engineers will be working through until 7pm this evening visiting customers to turn off meters, customers can also see our website which has a guide to switching off your gas supply and follow the simple process themselves. We will be back out continuing to visit all customers from 8am tomorrow morning.”