There should be a Public Services Ombudsman whose findings are binding.
That is the conclusion of research into what should replace the States of Jersey Complaints Board for islanders who feel they have been wronged by government.
It has been 18 years since the Clothier report recommended an Ombudsman hear people’s gripes about maladministration by States bodies, and more than 18 month since the States agreed the principle of one.
The Jersey Law Commission says a new Ombudsman should have a wider remit – including being able to investigate bad practice in public bodies including the parishes, and without a complaint being made first.
It says findings should be binding and a complainant should be able to go to court if recommendations aren’t implemented.
Currently a Minister is able to reject the conclusions of the existing Complaints Board.
It is estimated that the annual running cost of an Ombudsman scheme would be around £340,000.
It is suggested it could operate across Jersey and Guernsey.
The Law Commission’s 237 page report will be considered by the States, with the Assembly ultimately making a final decision.
“From cradle to grave, individuals and businesses in the island are subject to administrative decisions taken by Ministers, civil servants, parishes and other public authorities. When things go wrong, it’s important that there are user-friendly ways of putting them right. An Ombudsman scheme will improve the ability of people in Jersey to have disputes with the States of Jersey, parishes and other organisations resolved by an independent and impartial body.” – Project leader Andrew Le Sueur
Jury finds Shay John Bester guilty of offences including rape
African community groups express 'disappointment' with Deputy Ozouf sentencing
Island Energy to return to Royal Court over Mont Pinel gas explosion
Jersey to introduce legal limit for PFAS in drinking water
Jersey Electricity drops St Martin solar farm idea
PPC won't move to block Deputy's return to States Assembly
Jersey's next government urged to create laws preventing exploitation of workers
Philip Ozouf sentenced to 120 hours community service
