Payment Problems At Sand Street Car Park

Tuesday, 14 January 2020 13:39

A 'technical error' caused problems for motorists using Sand Street car park.

The government says a problem with the provider who processes debit and credit card payments.

No other car parks are affected and it doesn't affect drivers using UniTickets and ParkSmart cards.

Anyone who wants to pay via that method can pay in person at the main Parking Control office. Opening hours have been extended to 08:30-17:30 to meet demand.

Drivers can also pay over the phone by calling the Administration Office on 448660. If the line is busy, drivers can leave a message requesting a call back so they can make their payment.

“We apologise for the inconvenience this has caused for drivers. We are working closely with our merchant provider to restore the service; we hope to resolve the issue this week. In the meantime, we have doubled the number of staff working on-site at Sand Street, and have two staff taking payment via phone.

"While we understand that this may make it more time-consuming to make a payment, we urge drivers to work with our staff to make their payment in full. Drivers can also purchase 5 or 10 unit UniTickets with their shopping to make their payment more easily." - Paul Gibaut, Parking Control Manager.

More from Jersey News

Jury finds Shay John Bester guilty of offences including rape

Shay John Bester has been found guilty, after going on trial for offences including six counts of rape against three young, vulnerable females.
African community groups express 'disappointment' with Deputy Ozouf sentencing

Friends of Africa Jersey and the Kenyans in Jersey Committee have come together to express their disappointment following Deputy Philip Ozouf's sentencing, and are calling for increased protection for workers who speak out about exploitation.
Island Energy to return to Royal Court over Mont Pinel gas explosion

Island Energy is set to return to the Royal Court to enter pleas after being charged by the Health and Safety Inspectorate over a gas explosion at Mont Pinel.
Jersey to introduce legal limit for PFAS in drinking water

A legal limit for PFAS in Jersey's drinking water will be introduced for the first time.
Jersey Electricity drops St Martin solar farm idea

Jersey Electricity has dropped plans for a solar farm on land in St Martin belonging to the King.
PPC won't move to block Deputy's return to States Assembly

The committee that oversees States Members' conduct says it won't being a proposition to further suspend Deputy Philip Ozouf following his conviction for immigration offences.
Jersey's next government urged to create laws preventing exploitation of workers

Charities in Jersey are urging politicians to prioritise drawing up laws to abolish modern-day slavery.
Philip Ozouf sentenced to 120 hours community service

Deputy Philip Ozouf has been sentenced to 120 hours community service and ordered to pay £5,000 for immigration offences.