2026 Customer Service Award winners announced

Friday, 18 September 2026 12:43

By Harry Booth

The winners have been named at the 2026 Normans Customer Service Awards, powered by Channel 103.

The best examples in customer care were celebrated at The Radisson Blu Hotel.

Channel 103 listeners nominated people and businesses across 15 categories, and the judges chose their Outstanding Individual, Outstanding Team, and People's Choice.

Martina McGibney, Managing Director of Normans, said:

"We were blown away by the quality of some of the nominations and were delighted to see so many happy faces in the room, both the winners and those shortlisted, whose dedication to providing a wonderful customer experience really deserves celebrating.

Claire Boscq, Head Judge, said:

"Going through the nominations was so heartwarming. We’re sadly used to hearing people complain about their bad experiences rather than celebrate the good ones, but these nominations show there are many wonderful people here in Jersey, providing exceptional customer service.

"It was fantastic to recognise their efforts at the awards ceremony."

2026 winners:

Outstanding Individual: Norberto Berenguer

Outstanding Team: Autism Jersey Volunteer Team

Digital Tech: Ryde.je

Contact Centre: The Service Hub, ESSH, Government of Jersey

Public Service: Jersey Coastguard

People's Choice: Will Robinson, Paperclix

Rising Star: Diogo Oliveira, Arroz Restaurant

Leadership: Louise Barnes, Andium

Professional Services: Lindsey Lloyd-Gottard, Maillard & Co

Transportation: Wayne Le Feuvre, Evri

Health & Wellbeing: Dr Jessica Langtree-Marsh

Charity & Non-Profit: Jersey Eating Disorders Support

Motoring: Leo Gomes, L&P Mobile Vehicle Repairs Ltd.

Retail: Linda Stark, De Gruchy

Hospitality: Golden Sands Hotel

Most Improved Business: Dolan Hotel Group

Accessibility: Ports of Jersey

Trade: Lukasz Sojka, Normans

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